Stores Hours and Map of our Location
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New Store Hours effective Nov 1st Monday to Wednesday: 9:00 to 6:00 Thursday: 9:00 to 7:00 Friday: 9:00 to 6:00 Saturday & Sunday: Closed - Happy Riding! :) |
Address: 633 Colby Drive, Unit 1 Waterloo, Ontario, Canada. N2V1B4 Ph:519-888-7450 email: james@cycleimprovements.com
Store Policies
Servicing Bikes, ATV’s and Snowmobiles older than 10 Years
- We will never install or charge you for a part that does not resolve a problem....Never.
- If you are unhappy with a service performed or purchase please come and talk to us. We will do our best to make you happy.
- We will do our best to stay as close to an estimate as possible but due to unforeseen problems that may arise estimates may vary by law up to 10%.
- Before buying your parts elsewhere please check with us as well will match a price if at all feasible.
- Special Order Parts must be paid in full at the time of order and may not be returnable. If unsure please ask at time of order.
- Payment methods accepted - Cash, Visa, Master Card, Debit, Paypal or email Transfer. Sorry no Checks.
- A deposit may at times be required on some types of Service Work.
- When Service Work has been completed it must be picked up within 1 week or a storage charge may apply unless previous arrangements have been made.
Servicing Bikes, ATV’s and Snowmobiles older than 10 Years
- Minimum Deposit Required upon Receiving Bike - $500.00. There are some exceptions. Please ask. Please also note that this is a Deposit on possible work to be done and any amount not used will be returned. The actual work required may be substantial more and we may ask for a further deposit as work progresses.
- We will do our best to give you an estimate on repairs required but will need written approval before we start to allow up to a 20% variance in our estimate without notification. We also reserve the right to update the estimate with notification as work progresses.
- This Policy has been implemented due to the nature of the number of issues generally encountered when working on vehicles older than 10 years. There are no exceptions.